All orders placed at Luméza Express have a tracking code.
After the order is shipped, the tracking code will be sent to the e-mail address used during the purchase, allowing you to follow the delivery progress.
After shipping, it may take a few business days for the first information to appear in the tracking system. This is due to the time required for the order to be registered and processed by the carrier.
If the tracking does not show information immediately, we recommend waiting a few days before checking again.
If your tracking code remains without updates for an extended period or shows any inconsistencies, please contact our support team.
Our team will be available to check the order status and assist you.
