Cancellations

If you need to cancel an order, please contact our support team as soon as possible after the purchase.

Before shipment

If the order has not yet been processed or shipped, we will check the possibility of cancellation.

After shipment

After shipment, cancellation may not be possible. In such cases, the terms of our Exchange and Return policy may apply.

Order changes

Requests for changes to products, colors, or models must also be made as soon as possible after purchase. The possibility of making changes will depend on the order status.